1. Overview
- This Cancellation and Refund Policy explains when and how you can cancel your ShareLive subscription and request a refund.
- By subscribing to a paid ShareLive plan, you agree to this policy.
Refund Policy
Cancellations & Refunds
Understand how cancellations and refunds work for ShareLive paid subscriptions.
2. Free Tier
- The ShareLive free tier requires no payment and can be used indefinitely.
- There is nothing to cancel or refund for free tier users.
3. Paid Subscriptions
- Paid plans are billed monthly or annually, depending on your chosen billing cycle.
- You may cancel your subscription at any time from your dashboard.
- Upon cancellation, your subscription remains active until the end of the current billing period.
4. Refund Eligibility
- 7-Day Money-Back Guarantee: If you are not satisfied with a paid plan, you may request a full refund within 7 days of your initial purchase or upgrade.
- Refunds are not available after the 7-day period.
- Refunds are only applicable to the most recent payment and do not cover prior billing cycles.
5. How to Request a Refund
- To request a refund, email us at 9chaitanyashinde@gmail.com with your account email and reason for the refund.
- Refund requests are typically processed within 5–10 business days.
- Approved refunds will be credited to your original payment method.
6. Non-Refundable Items
- Refunds are not available for accounts terminated due to violation of our Terms of Service.
- Partial refunds are not provided for unused portions of a billing period after the 7-day window.
7. Downgrading Plans
- You may downgrade from a paid plan to the free tier at any time.
- Downgrading takes effect at the end of your current billing period.
- Any premium features will be removed once the downgrade is active.
8. Contact Us
- If you have any questions about cancellations or refunds, please contact us:
- Email: 9chaitanyashinde@gmail.com
- Phone: 93739 54169
- Address: Nav Shanti Niketan Housing Society, Plot C-39, Sector 29, Pradhikaran, Pune 411044, Maharashtra
9. Policy Updates
- We may update this policy from time to time. Changes will be posted on this page with a revised date.
- Last updated: December 1, 2025